Orders are processed in the order they are received, across all collections. It typically takes a week from the time an order is placed, to the time it is packaged and shipped out. Shipping can add an additional 3 to 5 days before you can expect to receive your order.
While the average production time is not guaranteed (holidays and high-volume seasons will cause production time to increase), this number may be helpful to base your decision on.
Does that mean I'll receive my order in a week?
Although most customers receive their order in no more than a week. Please allow 2-3 weeks for your order to arrive.
Why is my order taking longer than expected?
Occasionally, the order fulfillment may take longer than initially expected. This may be caused by one of the following:
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The garment is out of stock and needs to be ordered from the supplier (if the delay is just a few days, the print providers do not necessarily inform us).
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The product did not pass the post-production quality check and needs to be reprinted to ensure a high-quality standard.
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The order contains 12 or more items.
However, if your order hasn’t been updated or shipped within 7 business days, please get in touch with our Support team for a status update.